[et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Sektion Header” _builder_version=”4.27.0″ background_image=”https:\/\/rhiem-services.com\/wp-content\/uploads\/2024\/11\/2024_03_0708_RHIEM_WERBESHOOTING_1624-scaled.jpg” collapsed=”off” global_colors_info=”{}”][et_pb_fullwidth_header title=”Customer Care” subhead=”Our services” _builder_version=”4.27.0″ _module_preset=”default” title_font=”|700|||||||” title_text_color=”#FFFFFF” title_font_size=”52px” title_line_height=”1.1em” subhead_font=”|700|||||||” subhead_font_size=”20px” subhead_line_height=”2em” background_color=”rgba(33,37,41,0.4)” background_enable_image=”off” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”250px||150px||false|false” title_font_size_tablet=”32px” title_font_size_phone=”32px” title_font_size_last_edited=”on|tablet” subhead_font_size_tablet=”16px” subhead_font_size_phone=”16px” subhead_font_size_last_edited=”on|tablet” custom_css_free_form=”selector .header-content {||\tdisplay: flex;||\tflex-direction: column;||}||||selector .et_pb_module_header {||\torder: 1;||}” global_colors_info=”{}”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Sektion Text” _builder_version=”4.27.0″ _module_preset=”default” locked=”off” collapsed=”off” global_colors_info=”{}”][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.27.0″ _module_preset=”default” max_width_tablet=”1660px” max_width_phone=”1660px” custom_padding=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”5fdd6797-07ca-4f16-bf2c-8a02ace241a2″ header_2_font_size=”48px” header_2_line_height=”1.2em” global_colors_info=”{}” header_2_line_height__hover_enabled=”on|desktop” header_2_line_height__hover=”1.2em”]<\/p>\n
For us, personal advice, reliable availability and proactive communication – in addition to logistics services – are essential for a high-quality service. For us, personal contact at every project phase is a decisive factor for the continuity of your supply chain. Whether you need advice in the initiation phase or a personal account manager for your daily business – our Customer Care Services guarantee that we will reliably meet your requirements and wishes at all times. <\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Sektion Flipboxen” _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”0px||||false|false” collapsed=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.0″ _module_preset=”52b2d2d4-fbb7-4d1d-9323-7f843d0844df” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.0″ _module_preset=”default” custom_css_free_form=”.et_pb_row selector.et-last-child {||\tdisplay: flex;||\tflex-direction: row;||\tflex-wrap: wrap;||\tmargin-top: -40px;||\tmargin-left: -20px;||\tmargin-right: -20px !important;||\twidth: auto !important;|| float: none;||}||||selector .dsm_flipbox {||\tflex: 0 0 auto;||\twidth: 100%;||\tmax-width: 100%;||\tpadding-right: 20px;||\tpadding-left: 20px;||\tmargin-top: 40px;||\tmargin-bottom: 0 !important;||}||||selector .dsm_flipbox h3 {||\thyphens: auto;||}||||@media (min-width: 768px) {|| selector .dsm_flipbox {|| width: 50%;|| }||}||||@media (min-width: 1200px) {|| selector .dsm_flipbox {|| width: 33.333333%;|| }||}||||@media (min-width: 1406px) {|| selector .dsm_flipbox {|| width: 25%;|| }||}” global_colors_info=”{}”][dsm_flipbox flipbox_type=”slide” admin_label=”Flipbox Consulting” _builder_version=”4.27.0″ _module_preset=”default” header_level=”h3″ header_font=”|700||on|||||” header_text_align=”center” header_text_color=”#FFFFFF” header_font_size=”28px” header_line_height=”1.1em” content_text_align=”center” content_text_color=”#FFFFFF” content_font_size=”16px” background_enable_color=”off” custom_css_free_form=”selector .dsm_flipbox_child {|| -webkit-transform-style: unset;||}||||selector .dsm-flipbox {|| aspect-ratio: 3 \/ 4;|| height: auto;||}||||selector .dsm_flipbox_child:first-child {|| align-items: flex-end;||}||||selector .dsm_flipbox_child:last-child {|| align-items: flex-start;|| overflow: auto;||}||||selector .dsm_flipbox_child:first-child .dsm-title {|| padding-bottom: 0;||}||||selector .dsm_flipbox_child:last-child .dsm-title {|| padding-bottom: 24px;||}” global_colors_info=”{}”][dsm_flipbox_child title=”Consulting” button_url_new_window=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_enable_color=”off” background_image=”https:\/\/rhiem-services.com\/wp-content\/uploads\/2024\/11\/2024_03_0708_RHIEM_WERBESHOOTING_1234-scaled.jpg” background_enable_image=”on” custom_padding=”40px|40px|40px|40px|true|true” custom_css_free_form=”selector:before {|| content: ”;|| display: block;|| background-color: rgba(33, 37, 41, 0.4);|| position: absolute;|| top: 0;|| left: 0;|| width: 100%;|| height: 100%;|| z-index: 0;||}” global_colors_info=”{}”][\/dsm_flipbox_child][dsm_flipbox_child title=”Consulting” button_url_new_window=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#212529″ background_enable_color=”on” background_enable_image=”off” custom_padding=”40px|40px|40px|40px|true|true” custom_css_free_form=”selector:before {|| content: ”;|| display: block;|| background-color: rgba(33, 37, 41, 0.4);|| position: absolute;|| top: 0;|| left: 0;|| width: 100%;|| height: 100%;|| z-index: 0;||}” global_colors_info=”{}”]<\/p>\n
From the initial contact to project integration, we create a logistics profile for you based on your parameters, a transparent offer and a clear cost simulation. At the same time, we advise you on all matters relating to your supply chain and work with you to create a make-or-buy decision template so that your logistics can be perfected in the future. <\/p>\n
[\/dsm_flipbox_child][\/dsm_flipbox][dsm_flipbox flipbox_type=”slide” admin_label=”Flipbox Onboarding” _builder_version=”4.27.0″ _module_preset=”default” header_level=”h3″ header_font=”|700||on|||||” header_text_align=”center” header_text_color=”#FFFFFF” header_font_size=”28px” header_line_height=”1.1em” content_text_align=”center” content_text_color=”#FFFFFF” content_font_size=”16px” background_enable_color=”off” custom_css_free_form=”selector .dsm_flipbox_child {|| -webkit-transform-style: unset;||}||||selector .dsm-flipbox {|| aspect-ratio: 3 \/ 4;|| height: auto;||}||||selector .dsm_flipbox_child:first-child {|| align-items: flex-end;||}||||selector .dsm_flipbox_child:last-child {|| align-items: flex-start;|| overflow: auto;||}||||selector .dsm_flipbox_child:first-child .dsm-title {|| padding-bottom: 0;||}||||selector .dsm_flipbox_child:last-child .dsm-title {|| padding-bottom: 24px;||}” global_colors_info=”{}”][dsm_flipbox_child title=”Onboarding” button_url_new_window=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_enable_color=”off” background_image=”https:\/\/rhiem-services.com\/wp-content\/uploads\/2024\/11\/2P6A6551-scaled.jpg” background_enable_image=”on” custom_padding=”40px|40px|40px|40px|true|true” custom_css_free_form=”selector:before {|| content: ”;|| display: block;|| background-color: rgba(33, 37, 41, 0.4);|| position: absolute;|| top: 0;|| left: 0;|| width: 100%;|| height: 100%;|| z-index: 0;||}” global_colors_info=”{}”][\/dsm_flipbox_child][dsm_flipbox_child title=”Onboarding” button_url_new_window=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#212529″ background_enable_color=”on” background_enable_image=”off” custom_padding=”40px|40px|40px|40px|true|true” custom_css_free_form=”selector:before {|| content: ”;|| display: block;|| background-color: rgba(33, 37, 41, 0.4);|| position: absolute;|| top: 0;|| left: 0;|| width: 100%;|| height: 100%;|| z-index: 0;||}” global_colors_info=”{}”]<\/p>\n
From contract conclusion to shop\/ERP integration to daily business – we have an onboarding manager at your side throughout the process who will assist you with procedural and system-related questions. High-quality onboarding is our top priority so that the project go-live runs smoothly and your supply chain is raised to a higher level without downtime. <\/p>\n
[\/dsm_flipbox_child][\/dsm_flipbox][dsm_flipbox flipbox_type=”slide” admin_label=”Flipbox Account Management” _builder_version=”4.27.0″ _module_preset=”default” header_level=”h3″ header_font=”|700||on|||||” header_text_align=”center” header_text_color=”#FFFFFF” header_font_size=”28px” header_line_height=”1.1em” content_text_align=”center” content_text_color=”#FFFFFF” content_font_size=”16px” background_enable_color=”off” custom_css_free_form=”selector .dsm_flipbox_child {|| -webkit-transform-style: unset;||}||||selector .dsm-flipbox {|| aspect-ratio: 3 \/ 4;|| height: auto;||}||||selector .dsm_flipbox_child:first-child {|| align-items: flex-end;||}||||selector .dsm_flipbox_child:last-child {|| align-items: flex-start;|| overflow: auto;||}||||selector .dsm_flipbox_child:first-child .dsm-title {|| padding-bottom: 0;||}||||selector .dsm_flipbox_child:last-child .dsm-title {|| padding-bottom: 24px;||}” global_colors_info=”{}”][dsm_flipbox_child title=”Account Management” button_url_new_window=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_enable_color=”off” background_image=”https:\/\/rhiem-services.com\/wp-content\/uploads\/2024\/11\/2024_03_0708_RHIEM_WERBESHOOTING_1624-1-scaled.jpg” background_enable_image=”on” custom_padding=”40px|40px|40px|40px|true|true” custom_css_free_form=”selector:before {|| content: ”;|| display: block;|| background-color: rgba(33, 37, 41, 0.4);|| position: absolute;|| top: 0;|| left: 0;|| width: 100%;|| height: 100%;|| z-index: 0;||}” global_colors_info=”{}”][\/dsm_flipbox_child][dsm_flipbox_child title=”Account Management” button_url_new_window=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#212529″ background_enable_color=”on” background_enable_image=”off” custom_padding=”40px|40px|40px|40px|true|true” custom_css_free_form=”selector:before {|| content: ”;|| display: block;|| background-color: rgba(33, 37, 41, 0.4);|| position: absolute;|| top: 0;|| left: 0;|| width: 100%;|| height: 100%;|| z-index: 0;||}” global_colors_info=”{}”]<\/p>\n
Logistics relies on precision, efficiency and flexibility to ensure that you always live up to your customers’ performance promise. To ensure that we offer you the best basis for this, two account managers at RHIEM Services are responsible for your project, who are very familiar with your products, manage your daily business and ensure direct communication in our logistics halls. <\/p>\n
[\/dsm_flipbox_child][\/dsm_flipbox][dsm_flipbox flipbox_type=”slide” admin_label=”Flipbox Strategisches Key Account Management” _builder_version=”4.27.0″ _module_preset=”default” header_level=”h3″ header_font=”|700||on|||||” header_text_align=”center” header_text_color=”#FFFFFF” header_font_size=”28px” header_line_height=”1.1em” content_text_align=”center” content_text_color=”#FFFFFF” content_font_size=”16px” background_enable_color=”off” custom_css_free_form=”selector .dsm_flipbox_child {|| -webkit-transform-style: unset;||}||||selector .dsm-flipbox {|| aspect-ratio: 3 \/ 4;|| height: auto;||}||||selector .dsm_flipbox_child:first-child {|| align-items: flex-end;||}||||selector .dsm_flipbox_child:last-child {|| align-items: flex-start;|| overflow: auto;||}||||selector .dsm_flipbox_child:first-child .dsm-title {|| padding-bottom: 0;||}||||selector .dsm_flipbox_child:last-child .dsm-title {|| padding-bottom: 24px;||}” global_colors_info=”{}”][dsm_flipbox_child title=”Strategic key account management” button_url_new_window=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_enable_color=”off” background_image=”https:\/\/rhiem-services.com\/wp-content\/uploads\/2024\/11\/RHIEM-Portrait-Shooting-00324_1-scaled.jpg” background_enable_image=”on” custom_padding=”40px|40px|40px|40px|true|true” custom_css_free_form=”selector:before {|| content: ”;|| display: block;|| background-color: rgba(33, 37, 41, 0.4);|| position: absolute;|| top: 0;|| left: 0;|| width: 100%;|| height: 100%;|| z-index: 0;||}” global_colors_info=”{}”][\/dsm_flipbox_child][dsm_flipbox_child title=”Strategic key account management” button_url_new_window=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#212529″ background_enable_color=”on” background_enable_image=”off” custom_padding=”40px|40px|40px|40px|true|true” custom_css_free_form=”selector:before {|| content: ”;|| display: block;|| background-color: rgba(33, 37, 41, 0.4);|| position: absolute;|| top: 0;|| left: 0;|| width: 100%;|| height: 100%;|| z-index: 0;||}” global_colors_info=”{}”]<\/p>\n
As soon as you are managed as a key account at RHIEM Services, we will also provide you with a strategic key account manager who will work with you to identify growth potential and strategically develop your project. You benefit from sustainable optimization along your supply chain. <\/p>\n
[\/dsm_flipbox_child][\/dsm_flipbox][dsm_flipbox flipbox_type=”slide” admin_label=”Flipbox Projektmanagement” _builder_version=”4.27.0″ _module_preset=”default” header_level=”h3″ header_font=”|700||on|||||” header_text_align=”center” header_text_color=”#FFFFFF” header_font_size=”28px” header_line_height=”1.1em” content_text_align=”center” content_text_color=”#FFFFFF” content_font_size=”16px” background_enable_color=”off” custom_css_free_form=”selector .dsm_flipbox_child {|| -webkit-transform-style: unset;||}||||selector .dsm-flipbox {|| aspect-ratio: 3 \/ 4;|| height: auto;||}||||selector .dsm_flipbox_child:first-child {|| align-items: flex-end;||}||||selector .dsm_flipbox_child:last-child {|| align-items: flex-start;|| overflow: auto;||}||||selector .dsm_flipbox_child:first-child .dsm-title {|| padding-bottom: 0;||}||||selector .dsm_flipbox_child:last-child .dsm-title {|| padding-bottom: 24px;||}” global_colors_info=”{}”][dsm_flipbox_child title=”Project management” button_url_new_window=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_enable_color=”off” background_image=”https:\/\/rhiem-services.com\/wp-content\/uploads\/2024\/11\/2P6A6639-scaled.jpg” background_enable_image=”on” custom_padding=”40px|40px|40px|40px|true|true” custom_css_free_form=”selector:before {|| content: ”;|| display: block;|| background-color: rgba(33, 37, 41, 0.4);|| position: absolute;|| top: 0;|| left: 0;|| width: 100%;|| height: 100%;|| z-index: 0;||}” global_colors_info=”{}”][\/dsm_flipbox_child][dsm_flipbox_child title=”Project management” button_url_new_window=”1″ _builder_version=”4.27.0″ _module_preset=”default” background_color=”#212529″ background_enable_color=”on” background_enable_image=”off” custom_padding=”40px|40px|40px|40px|true|true” custom_css_free_form=”selector:before {|| content: ”;|| display: block;|| background-color: rgba(33, 37, 41, 0.4);|| position: absolute;|| top: 0;|| left: 0;|| width: 100%;|| height: 100%;|| z-index: 0;||}” global_colors_info=”{}”]<\/p>\n
Efficient and high-performance logistics are directly linked to high-performance IT, which we provide in-house. Thanks to our project management, our customers receive this connection from a single source and can rely on high-quality onboarding, continuously improved features and individual IT developments. <\/p>\n
[\/dsm_flipbox_child][\/dsm_flipbox][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Sektion Kontakt” _builder_version=”4.27.0″ _module_preset=”default” collapsed=”off” global_colors_info=”{}”][et_pb_row column_structure=”3_5,2_5″ make_equal=”on” custom_padding_last_edited=”on|phone” _builder_version=”4.27.0″ _module_preset=”default” background_color=”#212529″ custom_padding=”40px|40px|40px|40px|true|true” custom_padding_tablet=”40px|40px|40px|40px|true|true” custom_padding_phone=”40px|40px|40px|40px|true|true” global_colors_info=”{}”][et_pb_column type=”3_5″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”default” text_text_color=”#FFFFFF” text_font_size=”16px” header_2_font_size=”48px” header_2_line_height=”1.2em” header_3_text_color=”#FFFFFF” global_colors_info=”{}” header_2_line_height__hover_enabled=”on|desktop” header_2_line_height__hover=”1.2em”]<\/p>\n
Do you have any questions about our services? We will be happy to advise you! <\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.27.0″ _module_preset=”default” custom_css_free_form=”selector {|| display: flex;|| align-items: center;|| justify-content: flex-end;||}||||@media (max-width: 980px) {|| selector {|| \tjustify-content: flex-start;|| }||}” global_colors_info=”{}”][et_pb_button button_url=”\/en\/#contact” button_text=”To the contact form” button_alignment=”right” _builder_version=”4.27.4″ _module_preset=”2bc9e00d-1ee4-4f7d-8fdd-92d9fb9c9795″ hover_enabled=”0″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"
Personal contact at all times so that your supply chain never stands still For us, personal advice, reliable availability and proactive communication – in addition to logistics services – are essential for a high-quality service. For us, personal contact at every project phase is a decisive factor for the continuity of your supply chain. Whether […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"class_list":["post-2456","page","type-page","status-publish","hentry"],"yoast_head":"\n