[et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Sektion Header” _builder_version=”4.27.0″ background_image=”https:\/\/rhiem-services.com\/wp-content\/uploads\/2024\/12\/Hund-Luise-2.jpg” collapsed=”off” global_colors_info=”{}”][et_pb_fullwidth_header title=”Sure Petcare” subhead=”Our case studies” logo_image_url=”https:\/\/rhiem-services.com\/wp-content\/uploads\/2024\/09\/sure_pet_care_logo.svg” module_class=”reference-logo” _builder_version=”4.27.0″ _module_preset=”default” title_font=”|700|||||||” title_text_color=”#FFFFFF” title_font_size=”52px” title_line_height=”1.1em” subhead_font=”|700|||||||” subhead_font_size=”20px” subhead_line_height=”2em” background_color=”rgba(33,37,41,0.4)” background_enable_image=”off” background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”250px||150px||false|false” title_font_size_tablet=”32px” title_font_size_phone=”32px” title_font_size_last_edited=”on|tablet” subhead_font_size_tablet=”16px” subhead_font_size_phone=”16px” subhead_font_size_last_edited=”on|tablet” custom_css_free_form=”selector .header-content {||\tdisplay: flex;||\tflex-direction: column;||}||||selector .et_pb_module_header {||\torder: 1;||}||||selector svg {||\tposition: absolute;||\tright: 0;||\ttop: 50%;||\ttransform: translateY(-50%) scale(1.5);||}||||selector svg * {|| fill: #ffffff;||}||||@media (max-width: 767px) {|| selector svg {|| display: none;|| }||}” global_colors_info=”{}”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Sektion Text” _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”||0px||false|false” locked=”off” collapsed=”off” global_colors_info=”{}”][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.27.0″ _module_preset=”default” max_width_tablet=”1660px” max_width_phone=”1660px” custom_padding=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”5fdd6797-07ca-4f16-bf2c-8a02ace241a2″ header_2_font_size=”48px” header_2_line_height=”1.2em” global_colors_info=”{}”]<\/p>\n
Safe and reliable delivery of innovative products that make life easier for pet owners. For years, Sure Petcare has relied on the individual logistics expertise of RHIEM Services to efficiently deliver products to end customers and retail partners worldwide. <\/p>\n
B2C Fulfillment \/ B2B Fulfillment \/ Carrier Management<\/strong><\/p>\n <\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”5fdd6797-07ca-4f16-bf2c-8a02ace241a2″ header_2_font_size=”48px” header_2_line_height=”1.2em” global_colors_info=”{}”]<\/p>\n Sure Petcare is a leading global provider of innovative pet products. With smart solutions such as automated feeding stations, cat flaps and trackers, Sure Petcare offers products that make owners’ everyday lives easier and create a better connection between people and pets. As a growing company, Sure Petcare was looking for a logistics partner that could not only handle international deliveries to end customers (B2C), but also supply wholesalers (B2B). <\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”5fdd6797-07ca-4f16-bf2c-8a02ace241a2″ header_2_font_size=”48px” header_2_line_height=”1.2em” global_colors_info=”{}”]<\/p>\n Sure Petcare faces the challenge of supplying both private customers and business partners efficiently. The particular challenges in B2C fulfillment include high seasonal fluctuations in demand – for example, pet products are often bought as gifts at Christmas and new products are released regularly. Both cause fluctuations and it is difficult to balance out the staff on a daily basis. Due to the size of the project, a four-digit number of pallet spaces are also required in the warehouse. A well-organized and efficient warehouse is therefore a must-have – after all, the goods must be ready for dispatch at all times. B2B customers expect timely deliveries in specific delivery slots. The slots must be coordinated between the fulfillment service provider, shipping company and customer. <\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.0″ _module_preset=”5fdd6797-07ca-4f16-bf2c-8a02ace241a2″ header_2_font_size=”48px” header_2_line_height=”1.2em” global_colors_info=”{}”]<\/p>\n Efficient logistics solutions for B2C and B2B – our all-round service for Sure Petcare, even during the peak season and for complex B2B shipments.<\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Sektion Text & Bild” _builder_version=”4.27.0″ _module_preset=”default” custom_css_free_form=”@media (min-width: 981px) {|| selector .et_pb_row:nth-child(even) .et_pb_column:first-child {||\t\torder: 2;|| margin-right: 0;||\t}|| || selector .et_pb_row:nth-child(even) .et_pb_column:last-child {|| margin-right: 5.5% !important;||\t}||}” collapsed=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.27.0″ _module_preset=”default” custom_css_free_form=”selector {||\tdisplay: flex;||\tflex-direction: column;||}||||@media (min-width: 981px) {||\tselector {||\t\tflex-direction: row;||\t}||}” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” custom_css_free_form=”selector {||\tdisplay: flex;||\talign-items: center;||}” global_colors_info=”{}”][et_pb_image src=”https:\/\/rhiem-services.com\/wp-content\/uploads\/2024\/11\/DSC_0333-scaled.jpg” title_text=”DSC_0333″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” custom_css_free_form=”selector {||\tdisplay: flex;||\talign-items: center;||}” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”5fdd6797-07ca-4f16-bf2c-8a02ace241a2″ header_2_font_size=”48px” header_2_line_height=”1.2em” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n From the order in the online store to punctual delivery to the customer – our B2C fulfillment relies on flexible and scalable processes. Thanks to modern warehouse technology and individually designed packing areas, we can process orders efficiently even at peak times. A set-up optimized for Sure Petcare enables packaging with individual guidelines to offer end customers a special unboxing experience. This means: in-house employees who work for Sure Petcare, know the customer and have internalized the processes. More individuality is not possible! <\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.27.0″ _module_preset=”default” custom_css_free_form=”selector {||\tdisplay: flex;||\tflex-direction: column;||}||||@media (min-width: 981px) {||\tselector {||\t\tflex-direction: row;||\t}||}” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” custom_css_free_form=”selector {||\tdisplay: flex;||\talign-items: center;||}” global_colors_info=”{}”][et_pb_image src=”https:\/\/rhiem-services.com\/wp-content\/uploads\/2024\/11\/DSC_0325-scaled.jpg” title_text=”DSC_0325″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” custom_css_free_form=”selector {||\tdisplay: flex;||\talign-items: center;||}” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”5fdd6797-07ca-4f16-bf2c-8a02ace241a2″ header_2_font_size=”48px” header_2_line_height=”1.2em” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Our B2B fulfillment ensures optimum product availability for deliveries to specialist retailers and major customers. RHIEM sends pallet shipments to wholesalers for Sure Petcare. This ensures that all orders are delivered on time and correctly. Individual delivery slots are agreed with the forwarding agents and coordinated with the customer. This guarantees that exactly the right quantity reaches the customer at the right time. Daily pick-ups with all common market companions from Schenker to Dachser ensure fast and reliable delivery – with complete traceability. <\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ make_equal=”on” _builder_version=”4.27.0″ _module_preset=”default” custom_css_free_form=”selector {||\tdisplay: flex;||\tflex-direction: column;||}||||@media (min-width: 981px) {||\tselector {||\t\tflex-direction: row;||\t}||}” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” custom_css_free_form=”selector {||\tdisplay: flex;||\talign-items: center;||}” global_colors_info=”{}”][et_pb_image src=”https:\/\/rhiem-services.com\/wp-content\/uploads\/2024\/11\/2024_03_0708_RHIEM_WERBESHOOTING_0758-scaled.jpg” title_text=”2024_03_0708_RHIEM_WERBESHOOTING_0758″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.0″ _module_preset=”default” custom_css_free_form=”selector {||\tdisplay: flex;||\talign-items: center;||}” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”5fdd6797-07ca-4f16-bf2c-8a02ace241a2″ header_2_font_size=”48px” header_2_line_height=”1.2em” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Freight forwarders, groupage, direct trips for pallet shipping and additionally various service providers in European countries for the parcel volume. As a retailer, you can easily lose track of everything. Sure Petcare has therefore handed over the entire carrier management to RHIEM Services. Depending on the country, a different service provider is used – it is jointly determined which carrier can provide the best price\/performance ratio. At the same time, RHIEM takes over the auditing of the service providers and can negotiate good prices due to the large volume in the company as a whole. <\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Sektion Text” _builder_version=”4.27.0″ _module_preset=”default” custom_padding=”0px||||false|false” locked=”off” collapsed=”off” global_colors_info=”{}”][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.27.0″ _module_preset=”default” max_width_tablet=”1660px” max_width_phone=”1660px” custom_padding=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”5fdd6797-07ca-4f16-bf2c-8a02ace241a2″ text_font=”|700|on||||||” text_font_size=”24px” text_line_height=”1.3em” header_2_font_size=”48px” header_2_line_height=”1.2em” background_color=”RGBA(255,255,255,0)” custom_padding=”||||false|false” custom_css_free_form=”selector p:before {|| content: %22\u201e%22;||}||||selector p:after {|| content: ‘\u201d’;||}” global_colors_info=”{}”]<\/p>\n To unite animals and people and make them happy – a company that creates connections must rely on partners who are capable of acting. Sure Petcare has found this ability to act in us! <\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Innovation for pet owners – our logistics solutions for Sure Petcare. Safe and reliable delivery of innovative products that make life easier for pet owners. For years, Sure Petcare has relied on the individual logistics expertise of RHIEM Services to efficiently deliver products to end customers and retail partners worldwide. B2C Fulfillment \/ B2B Fulfillment […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":2486,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"class_list":["post-2433","page","type-page","status-publish","hentry"],"yoast_head":"\nThe challenge<\/h3>\n
Our solution<\/h3>\n
B2C Fulfillment<\/h4>\n
B2B Fulfillment<\/h4>\n
Carrier Management<\/h4>\n