Value Added Services

Our services

Further development of your B2C and B2B customer experience through our diverse value-added services

By integrating value-added services into the logistics process, you optimize your customer experience together with us and set yourself apart within your industry. The combination of individual processes and RHIEM’s logistics and fulfillment services is an integral part of every project and forms a unique USP – both for you and for us. A mix of individual processes, flocking, packaging and display construction enables us to map a multichannel approach so that you can map your entire logistics processes (B2C, B2B, marketplaces, etc.) in a single sourcing model and generate sustainable savings.

Individualization of processes

Individualization of processes

Individuality takes the customer experience to a higher level. We enable you to integrate this individuality into our processes – whether it’s jersey flocking, individualized packing instructions or the composition of watches in outgoing goods.

Fabrications

Confection

Expand your portfolio with gift sets, bundles and individual advent calendars. Our customized packaging allows you to integrate such portfolio extensions into your supply chain.

Display construction

Display construction

With our many years of experience in display construction, we strengthen your brand in the (food) retail sector. We take care of the professional construction of the displays and transportation to your customers.

Processing of returns

Processing of returns

From conventional visual inspections and quality checks to the individual refurbishment of clothing items or the resetting of electronic devices – the RHIEM Services returns process is tailored to your needs.

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Do you have any questions about our services? We will be happy to advise you!

Our focus sectors

Food & nutritional supplements

The integration of value-added services into the existing logistics set-up takes your business to the highest level. Bundling effects ensure efficiency in your supply chain, a more diverse offering increases your customers’ customer experience and offers you new sales channels. Typical Value Added Services in the Food & Supplements sector are

  • Gift sets, bundles and Advent calendars as well as
  • Construction of displays for the placement of your brand in food retail.

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Cosmetics

The customer experience in the beauty and cosmetics industry is a decisive factor in achieving a high level of satisfaction among your customers and thus sustainably expanding your regular customer base. Especially in the luxury sector, your customers expect a maximum shopping experience. RHIEM Services supports you at all levels with individual packaging guidelines in B2C, customer-oriented bundles and high-quality display construction for your retail presence.

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Bottles & Drinks

Pre-packaging bottles in gift sets? Apply individual bottle labels in shipping? Processing and cleaning returned shipments of bottled products and applying new labels if they are dirty? No problem with RHIEM’s value-added services. Make your logistics for bottled products more individual and flexible and benefit from sustainable increases in efficiency in your supply chain.

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Merchandising

With merchandising articles, fans show their loyalty to their club, band or idol. To further strengthen the emotional bond between you and your customers, we support your merchandising brand with our value-added services. These include the (individual) flocking of jerseys, the compilation of personalized bundles and the addition of customer-specific package inserts.

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Lifestyle

With your lifestyle brand, you carry a story out into the world with which you inspire, win and retain your customers. Your logistics processes should therefore also be as individual and unique as possible. With our value-added services, we take care of the fine-tuning and ensure that your story reliably reaches your customers. Value-added services in the lifestyle sector include, for example, the individual processing of returns, the assembly of watches in outgoing goods or the packaging of gift sets.

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Pet supplies

With RHIEM Value Added Services for the Pet Supplies Division, we help you to present the diversity of your product portfolio to your customers in a condensed form. We support you in your sales activities by putting together animal-specific bundles and sample boxes.

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