Merchandising

Our focus sectors

You make the hearts of your fans beat faster – we provide additional heartbeat with our high-quality fulfillment

Gift-giving occasions and events – these are the times of year that ensure high order peaks for merchandising brands. A broad and volatile product range, high storage capacity and individual returns management are further special features that characterize merchandising fulfillment and require a high degree of flexibility. RHIEM Services meets these specific requirements and, combined with a wide range of value-added services, offers the perfect basis for your merchandising logistics – even as a multi-channel approach.

B2C and B2B logistics from one warehouse

B2C and B2B logistics from one warehouse

Do you offer your fans and members the shopping experience of a stationary fan store in addition to an online store? Then why not map your merchandising logistics via our multichannel layout in future and benefit from a broad portfolio ranging from agile and scalable D2C shipping to regular store tours.

Flocking

Flocking

Soccer, basketball, football – flocked shirts or jerseys are an integral part of your loyal fan’s closet. We offer a comprehensive flocking service that is integrated into the existing logistics process so that you can always offer your customers the complete brand experience, the latest names and shirt numbers of your players can be printed and the shirt/sleeve sponsor is always up to date.

Personalization

Personalization

Simone with the back number 30 – a classic flock combination for occasions such as birthdays or anniversaries and top of the league in terms of customer experience. To ensure that you are always at the top of your game, we offer you the option of individual flocking as part of the logistics process and apply it to various textiles according to your wishes.

Promotional business

Promotional business

Shirt launches, promotion scarves or tour shirts – special occasions are often associated with a high order peak. Thanks to our comprehensive service consisting of scalable fulfillment and professional account management, we plan such campaigns together with you, create a campaign area in our logistics and enable fast shipping so that the anticipation of your fans is quickly transformed into joy at receiving the product.

Member administration

Member administration

By becoming a member of your club or association, your fans emphasize their close emotional ties, making membership cards, welcome packages and anniversary bonuses an integral part of your customer care activities. As a value-added service, we are happy to print membership cards and assemble membership folders for you. The full logistical merchandising service is thus complete for you.

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Do you have any questions about our services? We will be happy to advise you!

draeger project

Kumpel & Malocher – Merchandising Fulfillment for one of the biggest clubs in Europe.

Offering the loyal fan an incomparable shopping experience, merchandising articles in the right place at the right time and ensuring maximum availability of goods in the fan stores. FC Schalke 04 and RHIEM Services GmbH have been jointly and successfully implementing these success factors in merchandising for years.

B2C Fulfillment / B2B Fulfillment / Value Added Services

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